Política de reembolso

We have a 14-day return policy. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase—no returns on FINAL SALE items.

To start a return, you can contact us at info@bellarosanj.com. Please note that returns will be at the consumer's expense. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items returned to us must first request a return to be accepted. 

You can always contact us for any return questions at info@bellarosanj.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong thing so we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your item. 

Unfortunately, we cannot accept returns on sale items or gift cards, and there are no returns on FINAL SALE items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we've received and inspected your return and let you know if the refund was approved. You'll be automatically refunded using your original payment method within ten business days if approved. Please remember that it can take time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at info@bellarosanj.com.